Greet guests warmly and ensure smooth check-in and check-out processes
Handle guest inquiries, reservations, and room assignments efficiently
Manage phone calls, emails, and WhatsApp inquiries promptly
Maintain accurate records, billing, and payment processing
Coordinate with housekeeping, restaurant, and other departments for guest needs
Resolve guest issues professionally and escalate when required
Ensure the lobby and front desk area are always clean and presentable
Uphold hotel standards for service and guest satisfaction
Assist with daily front office operations and reports
Job Types: Full-time, Permanent, Internship
Pay: ?18,000.00 - ?21,688.58 per month
Work Location: In person
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