The School Front Office Receptionist serves as the first point of contact for students, parents, staff, and visitors. This role is responsible for providing a welcoming, safe, and organized front office environment while supporting daily administrative operations and maintaining confidentiality.
Key Responsibilities
Front Desk & Customer Service
Greet and assist students, parents, staff, and visitors in a professional and courteous manner
Answer and route incoming phone calls and emails
Manage visitor sign-in/sign-out procedures in accordance with school safety policies
Administrative Support
Maintain student attendance records (check-ins, check-outs, tardies, absences)
Distribute messages, forms, and documents to staff and students
Provide clerical support such as filing, copying, scanning, and data entry
Assist with scheduling appointments and meetings
Student Support
Provide basic assistance to students (e.g., late passes, parent pick-up coordination)
Communicate with administrators, nurses, and counselors regarding student needs
Monitor student flow through the front office
Records & Confidentiality
Maintain accurate records while ensuring confidentiality of student and staff information
Safety & Compliance
Follow school safety procedures and emergency protocols
Monitor the front office area to ensure a secure environment
Qualifications
Required
High school diploma or equivalent
Strong interpersonal and communication skills
Proficiency in basic office software (Microsoft Office, Google Workspace)
Ability to multitask and remain calm in a fast-paced environment
Professional demeanor and dependable attendance
Previous experience in a school or office setting (Preferred)
Skills & Competencies
Excellent customer service and conflict-resolution skills
Strong organizational and time-management abilities
Attention to detail and accuracy
Ability to work independently and as part of a team
Discretion and professionalism
Work Environment
Office-based school setting
Frequent interaction with students, parents, and staff
May require sitting, standing, and light lifting
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Provident Fund
Work Location: In person
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