Job Description

Patliputra Hospital is one of Dhanbad's renowned hospital caring for people since 50 years.

Job Summary

We are looking for a friendly and professional Front Office Receptionist to join our team at Patliputra Hospital, a multi-super specialty and healthcare services provider in Dhanbad Jharkhand. As a Front Office Receptionist, you will be the first point of contact for our patients, visitors and staff. You will be responsible for managing the front desk operations, such as greeting and registering patients, answering and transferring phone calls, scheduling appointments, collecting payments, and maintaining records. You will also assist with other administrative and clerical tasks as needed.

Job Responsibilities

Greet and welcome patients and visitors in a courteous and respectful manner Register patients and verify their personal and insurance information Answer and direct incoming phone calls to the appropriate departments or staff members Schedule and confirm appointments for patients and doctors Collect co-payments and other fees from patients and issue receipts Maintain and update patient records and files in the computer system Ensure the reception area is clean, organized and stocked with necessary supplies Handle patient complaints and inquiries in a professional and empathetic way Perform other duties as assigned by the supervisor or manager
Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?25,000.00 per month

Benefits:

Paid sick time Paid time off
Schedule:

Morning shift
Supplemental Pay:

Overtime pay Performance bonus
Ability to commute/relocate:

Dhanbad, Jharkhand: Reliably commute or planning to relocate before starting work (Required)
Experience:

Medical receptionist: 1 year (Required)
Language:

* English (Preferred)