Job Description

Key Responsibilities:

Handle guest check-ins and check-outs efficiently using HOTSOFT Manage room reservations and bookings accurately Maintain guest records and ensure smooth front office operations Handle phone calls, emails, and walk-in inquiries in a courteous manner Coordinate with housekeeping and other departments for guest needs Resolve guest complaints professionally and promptly

Requirements:

Minimum 2 years of experience as a receptionist/front office associate in a hotel Proficiency in

HOTSOFT PMS

is mandatory Excellent communication and interpersonal skills Pleasant personality and customer-focused approach Flexible with shifts and weekends
Job Types: Full-time, Permanent, Fresher

Pay: ?12,000.00 - ?15,000.00 per month

Benefits:

Cell phone reimbursement Food provided Provident Fund
Schedule:

Night shift Rotational shift
Work Location: In person