Job Description

Role: Front Office Receptionist (Healthcare)

Location: Bangalore

CTC: up to 3 LPA

We are looking for a warm, organized, and professional Front Office Receptionist. As the first point of contact for facility, you will play a crucial role in ensuring a positive experience for patients and visitors. The ideal candidate has a background in the healthcare industry, possesses excellent communication skills, and can manage administrative tasks efficiently in a fast-paced environment.

Key Responsibilities:

Patient Welcome & Registration: Greet patients and visitors warmly. Handle patient registration, verify details, and manage the check-in/check-out process efficiently. Appointment Management: Schedule, confirm, and reschedule appointments for doctors and consultants using our internal system. Manage the queue to minimize patient waiting time. Call Handling: Answer incoming calls professionally, address patient queries regarding timings/services, and route calls to the appropriate departments. Documentation & Records: Maintain patient records, files, and digital databases with high accuracy and confidentiality. Billing Support: Assist with basic billing, collecting consultation fees, and issuing receipts when required. Coordination: Coordinate between patients, nursing staff, and doctors to ensure smooth operations. General Admin: Ensure the reception area is clean, organized, and stocked with necessary stationery/forms.

Requirements:

1 to 3 years of proven experience as a Receptionist or Front Office Executive. Previous experience in a Hospital, Clinic, or Diagnostic Center is highly preferred. Bachelor's degree preferred (or equivalent qualification).
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Job Types: Full-time, Permanent

Pay: ₹250,000.00 - ₹300,000.00 per year

Application Question(s):

What is your current CTC? (mandatory)

Language:

Kannada (Required)
Work Location: In person