Job Description

Key Responsibilities:

Greet and assist walk-in students and visitors in a professional and friendly manner Make outbound calls to prospective students from leads provided Provide course information, admission criteria, and respond to inquiries via phone, email, and in person Follow up with interested candidates to convert inquiries into admissions Schedule counseling sessions and coordinate with the admissions or academic team Maintain student inquiry logs and update records in the CRM system Support the admissions team in processing application forms and required documents Ensure the reception area is clean, welcoming, and organized Handle incoming calls and direct them to the appropriate department Assist with general administrative and clerical tasks

Required Qualifications:

Minimum a degree in any field is preferred 1-2 years of experience in front desk, tele calling, or admissions support (Freshers with good communication skills can also apply) Good spoken communication in English and Malayalam (or local language) Basic computer knowledge (MS Office, email, data entry) Confident, polite, and customer-focused personality Ability to handle multiple tasks efficiently

Preferred Skills:

Experience in educational institution or admission-related roles Familiarity with student databases or CRM tools Positive attitude with problem-solving ability

Working Hours:

Monday to Saturday, 9:00 AM - 6:00 PM (adjust as per your need)
Job Type: Full-time

Pay: ?13,000.00 - ?20,000.00 per month

Supplemental Pay:

Commission pay Performance bonus
Experience:

Front desk: 1 year (Preferred) Telecommunication: 1 year (Required)
Language:

English (Preferred) Malayalam (Required)
Location:

Perumbavoor, Kerala (Required)
Work Location: In person