Mahajan Eye Centre is a trusted eye care hospital delivering ethical, patient-centric ophthalmic services. We provide comprehensive OPD, diagnostics, and surgical care supported by experienced doctors and trained staff.
Job Summary
We are looking for a
Front Office / Billing Executive
with
eye hospital experience and TPA/insurance panel knowledge
. The candidate will be responsible for patient coordination, billing operations, cashless insurance processing, and smooth front desk management.
Key ResponsibilitiesFront Office Operations
Handle
patient registration, appointment scheduling, and enquiry management
Greet patients professionally and guide them through OPD, diagnostics, and billing
Coordinate with doctors, optometrists, counsellors, and OT teams
Maintain accurate
patient demographic and visit records
Billing Responsibilities
Generate OPD, investigation, procedure, and surgery bills accurately
Handle
cash, card, UPI, and insurance billing
Ensure correct package selection for cataract / refractive / other procedures
Daily cash closing, billing reconciliation, and report submission
TPA / Insurance Coordination
Handle
cashless cases
for TPAs and corporate panels
Upload documents, estimates, and medical records on TPA portals
Coordinate for
pre-authorization, approvals, and discharge billing
Ensure compliance with TPA guidelines and timelines
Follow up for pending approvals and document clarifications
Eye Hospital Knowledge
Basic understanding of:
Cataract, Refractive, Retina, and OPD procedures
Pre-operative and post-operative billing requirements
Ability to explain bills and insurance coverage clearly to patients
Required Qualifications & Skills
Graduate (preferred)
Minimum 1-3 years experience
in an eye hospital or healthcare setup
Strong knowledge of
hospital billing & TPA panels
Familiarity with HIS / billing software (eye hospital software preferred)
Good communication skills in
Hindi & English
Well-organized, polite, and patient-friendly approach
Ability to work under pressure in a busy OPD environment
What We Offer
Stable and professional work environment
Learning exposure in eye hospital operations
Competitive salary as per experience
Growth opportunities within the organization
Job Type: Full-time
Pay: ₹10,641.32 - ₹20,000.00 per month
Work Location: In person
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