Job Description

Key Responsibilities

Greet and assist patients, visitors, and attendants courteously at the reception. Handle

patient registration

, appointment scheduling, and billing for

OPD (Outpatient Department)

. Manage the

front desk

efficiently -- attend calls, provide information, and guide patients to respective departments. Ensure accurate entry of patient details in the Hospital Information System (HIS). Coordinate with doctors, nurses, and billing staff for smooth patient flow. Handle cash, card, and digital payment transactions with accuracy. Maintain front office records, files, and registers. Respond to patient queries and feedback professionally. Support in administrative tasks as assigned by management. Work in

rotational shifts

(morning, evening, and night as per schedule).

Required Qualifications & Skills

Minimum Graduate (any stream); preference for candidates with experience in hospital front office / reception. 1-4 years of experience in

Front Office / OPD Reception

roles. Knowledge of hospital operations and patient-handling etiquette. Proficiency in computer systems, MS Office, and Hospital Information Software. Excellent communication skills in English, Hindi, and local language. Pleasant personality, good grooming, and patient service orientation. Ability to multitask and handle busy OPD flow with efficiency.

Benefits

Salary: ?15,000-?30,000 per month (based on experience). Training and career growth opportunities. Supportive and team-oriented work environment.
Job Type: Full-time

Pay: ?15,000.00 - ?30,000.00 per month

Benefits:

Leave encashment Paid sick time * Paid time off