Job Description

Role summary

The Front Office / Office Admin will be the first point of contact for visitors and clients, manage day-to-day office operations and basic accounts/back-office tasks, and support the sales team with administrative coordination. This role requires polite client-facing skills, strong organisational ability, and basic real-estate awareness.

Key responsibilities

Front desk & client handling Greet and receive visitors, clients, and vendors professionally. Answer incoming calls, screen and transfer calls, take messages and follow up. Manage appointment scheduling and maintain the meeting calendar for agents and managers. Maintain a tidy, presentable reception area. Office administration Handle incoming / outgoing mail, courier coordination and office supplies inventory. Coordinate with vendors (cleaning, security, maintenance) and manage small repairs. Maintain office records, filing (physical and digital), and stationery procurement. Ensure office compliance with basic safety and cleanliness standards. Basic accounts & bookkeeping support Maintain petty cash, record expenses, and prepare petty cash reconciliation. Assist in invoice tracking, vendor bill processing and timely payment reminders. Support the accountant with routine data entry and basic bookkeeping (bills, receipts). Prepare simple monthly expense summaries for management. Back-office & sales support Prepare and print property brochures, agreements, and client documents as needed. Create and update property and client records in the CRM or spreadsheet. Assist agents with paperwork, site visit coordination, and follow-ups. Maintain appointment and site-visit logs. Compliance & documentation Manage scanned copies of important documents (agreements, IDs, property papers). Help with arranging documents for due diligence and basic NOC checks. Ensure confidentiality of sensitive client and company information. Other duties Support HR/admin tasks when required (e.g., visitor passes, office onboarding). Perform ad-hoc duties as assigned by the signing authority or office manager.
Required qualifications & skills

Education: Minimum 12th pass; Diploma or graduate preferred. Experience: 1-3 years in front office, administration, or back-office role (real estate experience preferred). Communication: Excellent spoken and written English and Hindi. Computer skills: Comfortable with MS Office (Word, Excel, Outlook) and Google Workspace; basic familiarity with CRMs or willingness to learn. Interpersonal: Friendly, professional, and customer-focused demeanour. Organisation: Strong multitasking skills, attention to detail and ability to prioritise. Integrity: Trustworthy, maintains confidentiality. Availability: Immediate joiners preferred.
Preferred (advantageous) skills

Prior experience in real estate brokerage or property management. Basic knowledge of leasing terminology (rent, security deposit, lock-in, escalation). Basic accounting familiarity (Tally, QuickBooks, or Excel bookkeeping). Local knowledge of Delhi/Gurgaon markets. Female candidates encouraged to apply for front-desk role (as per office preference).
Reporting & working relationships

Reports to: Office Manager or designated senior.
Job Types: Full-time, Internship
Contract length: 6 months

Pay: ₹9,000.00 - ₹11,000.00 per month

Work Location: In person