: Manage and train front office personnel, ensuring they provide professional and friendly service to guests.
2
Guest Services Management
: Handle guest check-ins and check-outs, manage reservations, and address guest inquiries and complaints promptly.
2
Operational Coordination
: Collaborate with housekeeping and maintenance departments to ensure that guest needs are met and that the establishment maintains high standards of service.
2
Budget Management
: Oversee the front office budget, manage billing and invoicing, and maintain accurate records of departmental expenses.
2
Reporting
: Prepare monthly management reports on customer feedback, bookings, and cancellations.
Job Type: Full-time
Pay: ?24,000.00 - ?26,000.00 per month
Benefits:
Food provided
Education:
Master's (Preferred)
Work Location: In person
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