Job Description

Job Title:

Front Office Manager

Company:

Shila Heritage Resort

Location:

Sakleshpur, Karnataka

Experience Required:

Minimum 4-5 years in front office operations

Salary:

Up to ?45,000 per month

Benefits:

Food and Accommodation Provided

Commitment:

Preference for candidates loyal and dedicated to long-term growth with the company

Job Summary:

Shila Heritage Resort is seeking an experienced and service-oriented

Front Office Manager

to lead our front desk operations at our Sakleshpur property. The ideal candidate should have strong leadership skills, excellent communication abilities, and a proven background in hospitality with at least 4-5 years of relevant experience.

Key Responsibilities:

Supervise daily front office operations including guest check-in/check-out, reservations, and concierge services Train, schedule, and manage front office staff to ensure high levels of guest satisfaction Handle guest concerns and resolve complaints promptly and professionally Maintain communication with housekeeping, F&B, and other departments for seamless operations Ensure compliance with hotel policies and procedures Prepare and review reports related to occupancy, revenue, and staff performance Uphold the brand standards and maintain a welcoming environment for guests Oversee cash handling, billing, and POS systems

Requirements:

Minimum 4-5 years of experience in a front office role, with at least 1-2 years in a managerial or supervisory position Strong knowledge of hotel front office systems (PMS), customer service, and staff management Excellent communication, organizational, and leadership skills Professional appearance and behavior Willingness to stay on-property and commit to long-term growth with the company Preferably from a hospitality background with a degree or diploma in Hotel Management

Benefits:

Competitive salary up to ?45,000 per month Free food and accommodation provided by the resort Supportive work environment with opportunities for career growth Preference given to candidates demonstrating loyalty and dedication to the company

To Apply: Share your CV - 6366990335

Job Types: Full-time, Permanent

Pay: ?40,000.00 - ?45,000.00 per month

Benefits:

Food provided Health insurance Provident Fund
Language:

Kannada (Preferred)
Work Location: In person