Ensures prompt, courteous and accurate service to all guests Responsible for proper yield management of room inventory to achieve desired profitability Responsible for the preparation of capital and operational budgets for his department Responsible for Recommending changes in methods, equipment and staff as per requirement Ensures safety and security of guest belongings in guest rooms, luggage room and guest lockers Ensures room folios are correctly maintained and payment received as per billing instructions given Responsible for adherence to all statutory requirements such as C-forms, Arrival and departure reports, encashment certificates, etc Ensures guest privacy, safety and security at all times within Hotel premises Makes conscious and continuous endeavour to meet new clients and maintain congenial relationship with existing clients Ensures all records and documents are maintained as per standards laid down by the management To control group and individual reservations to ensure maximum occupancy To co-ordinate with the sales department for sales promotion To ensure that policies and procedures laid down by the management are followed To maintain good relations with present and prospective clients To co-operate with other departments so that the total activity contributes to ultimate satisfaction of guests To set a high standard of work performance and attendance of all employees of the department and by consistent supervision ensure the maintenance of this standard To ensure constant follow-up on guest history. To ensure the completion and follow-up of new and pending maintenance work To ensure regular sales calling for promoting business To send out periodic statistical data to the concerned departments To train the front office staff in co-ordination with the training manager Responsible for preparing duty rosters for is team. To control day to day credit given to guests Job Type: Full-time Salary: \xe2\x82\xb925,000.00 - \xe2\x82\xb940,000.00 per month Benefits:

• Cell phone reimbursement
• Food provided

Schedule:

• Fixed shift

Expected Start Date: 01/03/2024