Job Description

ARC The Boutique Hotel is known for its elegant design, warm hospitality, and exceptional guest experience. We are looking for a confident and experienced

Front Office Manager

to lead our front desk operations and uphold our service standards.

Your Responsibilities:

Supervise daily front office operations (check-ins, check-outs, bookings, etc.) Ensure a smooth and welcoming guest experience from arrival to departure Manage, train, and motivate front office staff Handle guest queries and complaints efficiently Coordinate with housekeeping and other departments for seamless operations Maintain records and ensure compliance with hotel policies

You Must Have:

Minimum 2-3 years of experience in a similar role (hospitality industry preferred) Strong leadership and communication skills Familiarity with front office software and hotel systems A guest-first mindset and professional grooming Degree/Diploma in Hotel Management preferred

What We Offer:

Competitive salary package Performance incentives Accommodation (if required) Employee meal plan Growth opportunities within the ARC Hotel group
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?30,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Language:

English (Preferred)
Work Location: In person