RARE Hospitality & Services Pvt Ltd is a leading Facility Management company with over three decades of expertise, offering end-to-end solutions and a robust Pan-India presence. As the IFM division of the billion-dollar SIS Group Enterprise, we cater to industries such as healthcare, hospitality, BFSI, education, corporates, and manufacturing. Known for our innovative practices in the healthcare industry, we specialize in services such as environmental cleaning, pottering, and engineering services, setting benchmarks in the Indian facility management sector.
Role Description
The Front Office Executive is responsible for managing the reception area, ensuring smooth communication and coordination with internal and external stakeholders, and providing administrative support to maintain an efficient office environment. The role demands excellent communication skills, a positive attitude, and a customer-centric approach.
Key Responsibilities
1. Reception & Visitor Management
Greet and welcome visitors in a professional and friendly manner.
Maintain the reception area and ensure it is clean and presentable.
Handle visitor inquiries and guide them appropriately.
Manage visitor logs and issue ID cards.
2. Communication Management
Answer, screen, and forward incoming phone calls.
Handle emails, messages, and correspondence.
Coordinate with internal departments for communication flow.
3. Administrative Support
Schedule appointments, meetings, and conference room bookings.
Assist in travel arrangements and accommodation bookings.
Manage courier services (incoming/outgoing).
Maintain office supplies, stationary inventory, and place orders when needed.