Job Description

WE ARE HIRING Job designation:- Front Office Manager: IDS Job location:- Nashik, Maharashtra Salary:- 40,000- 45,000 Per Month Experience:- Total experience:-

• 7 years of experience in front office management or related roles.

Minimum experience:-

• 5 years of experience in front office management or related roles.

Education:-

• Bachelor\xe2\x80\x99s degree in Hospitality Management, Business Administration, or a related field.

Skillset:-

• Good communication skills
• Proficiency with MS Office

ONLY FEMALES REQUIRED IMMEDIATE JOINERS REQUIRED FULL TIME Profile Introduction:

• The Front Office Manager plays a crucial role in overseeing the daily operations of the front desk and reception area within a hospitality or business setting. This role requires strong leadership skills, excellent communication, and a customer-focused approach to ensure a positive guest experience.

Responsibilities:

• Supervision and Leadership:Manage and lead the front office team, including receptionists and concierge staff.

Provide guidance, training, and support to ensure a high level of service delivery.

• Guest Relations:Ensure exceptional customer service for all guests and visitors.

Handle guest inquiries, concerns, and requests promptly and professionally.

• Reservation Management:Oversee reservation systems to optimize room bookings and occupancy rates.

Coordinate with other departments to ensure seamless guest experiences.

• Administrative Tasks:Manage day-to-day front office operations, including check-in/check-out procedures.

Handle billing, invoicing, and cashiering responsibilities.

• Communication:Maintain effective communication with other departments to ensure smooth operations.

Handle internal and external communications, including emails and phone calls.

• Problem Resolution:Address and resolve guest issues or complaints in a timely and effective manner.

Work to prevent and minimize potential problems.

• Compliance:Ensure adherence to company policies, procedures, and industry regulations.

Implement and enforce security and safety measures. Requirements:

• Strong leadership and organizational skills
• Excellent communication and interpersonal abilities.
• Proficient in using hotel management software and reservation systems.
• Problem-solving and decision-making skills.
• Demonstrated commitment to delivering exceptional customer service.
• Ability to handle difficult situations with diplomacy and professionalism.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Collaborative mindset with the ability to work effectively with a diverse team.

Languages:- English, Hindi and Marathi Job Type: Full-time Salary: \xe2\x82\xb940,000.00 - \xe2\x82\xb945,000.00 per month Work Location: In person Speak with the employer
+91 07028222039