Job Description

Job Overview

We are seeking a Front Office Manager to join our team in a hospitality setting. The ideal candidate will oversee all aspects of the front office operations and ensure exceptional guest experiences.

Responsibilities

Manage the front desk operations efficiently Supervise and train front desk staff Handle guest check-ins and check-outs Ensure smooth communication between departments Conduct night audits and resolve any discrepancies Implement and maintain guest service standards Utilize phone systems to handle inquiries and reservations

Experience

Prior experience in hospitality management, preferably in a resort or hotel setting Proficiency in phone etiquette and guest services Familiarity with front desk procedures and night audit processes Multilingual skills are a plus for better guest interactions
Job Type: Full-time

Work Location: In person