Job Description

The Front Office Manager serves as the first point of contact for students, parents, visitors, and staff at the animation institute. This role involves managing the front desk, handling inquiries, supporting administrative tasks, and ensuring smooth daily operations of the institute with a professional and welcoming demeanor.

Key Roles and Responsibilities:1. Front Desk & Visitor Management

Greet and assist students, parents, guests, and vendors in a courteous and professional manner. Handle incoming calls, emails, and walk-in inquiries about courses, admissions, and schedules. Maintain a tidy and organized reception area that reflects the creative and professional environment of the institute.

2. Student & Parent Coordination

Provide basic course-related information to walk-ins or callers. Guide students on class timings, session schedules, and faculty availability. Coordinate with academic staff to relay important updates to students and parents.

3. Administrative Support

Assist in student registration and documentation during admissions. Maintain student attendance records, ID issuance, and daily check-in logs. Coordinate with the HR or academic team for scheduling interviews, events, or meetings.

4. Communication & Follow-up

Send reminders for fee payments, upcoming sessions, or parent meetings. Share student performance updates and session attendance when required. Manage incoming and outgoing correspondence, documents, and couriers.

5. Operations & Facility Management

Monitor front office supplies and inventory; raise requests for restocking when needed. Coordinate facility cleanliness, equipment maintenance, and basic office upkeep. Ensure front desk systems (phone, internet, visitor logs) are always functional.

6. Recordkeeping & Reporting

Maintain daily logs of inquiries, admissions, complaints, and visitor records. Share daily/weekly reports with the management regarding footfall, inquiries, and attendance summaries.
Job Type: Full-time

Pay: ?12,000.00 - ?13,000.00 per month

Benefits:

Cell phone reimbursement
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Work Location: In person