Front Office Manager (hotel Experience Candidate Only)

Year    TN, IN, India

Job Description

1. Guest Services: Ensuring excellent Guest service, handling guest complaints, and resolving issues promptly.

2. Room Management: Overseeing room assignments, managing room inventory, and coordinating room preparation.

3. Check-in/Check-out: Supervising the check-in and check-out process, ensuring accuracy and efficiency.

4. Front Desk Operations: Managing front desk staff, monitoring performance, and maintaining high standards.

5. Guest Relations: Building relationships with guests, handling special requests, and providing personalized service.

6. Billing and Payment: Ensuring accurate billing and payment processing for guests.

7. Communication: Coordinating with other departments (e.g., housekeeping, F&B) to ensure seamless service delivery.

8. Problem-Solving: Handling guest complaints and issues professionally and efficiently.

9. Staff Management: Training, motivating, and evaluating front office staff.

10. Reporting and Analysis: Monitoring front office performance, analysing data, and implementing improvements.

candidate should have proficiency in the local language



Job Type: Full-time

Pay: ₹11,441.92 - ₹47,370.59 per month

Benefits:

* Food provided

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD4473288
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year