Job Description

Job Title: Front Office Manager

Company: Yash Dental Clinic, Adyar

Location: Adyar, Chennai

Job Type: Full-time

About Us:
Yash Dental Clinic, located in Adyar, is a leading dental care center committed to providing exceptional oral healthcare services. Our state-of-the-art facility is equipped with the latest technology, and our experienced professionals are dedicated to delivering quality dental treatments. We are currently seeking a skilled and experienced Front Office Manager to join our dynamic team.

Job Overview:
We are looking for a Front Office Manager with a minimum of 5-10

years of experience in the Dental / Heathcare / Hospitality / Hotel industry, preferably female candidates

, to oversee and manage the daily operations of our clinic's front office. The ideal candidate will have a strong background in hospitality, excellent organizational skills, and a customer-centric approach to ensure a positive experience for our patients.

Responsibilities:

Front Office Management:

Supervise and manage the daily operations of the front office. Ensure a welcoming and professional atmosphere for patients and visitors.

Team Leadership:

Lead and motivate front office staff to provide excellent customer service. Conduct regular training sessions for front desk personnel to enhance their skills.

Patient Relations:

Handle patient inquiries, appointments, and concerns with a friendly and professional demeanor. Ensure timely and accurate communication with patients regarding appointments, billing, and follow-ups.

Appointment Scheduling:

Oversee the appointment scheduling process to optimize clinic efficiency. Coordinate with dental professionals to manage their schedules effectively.

Billing and Payments:

Supervise billing processes, including insurance claims and patient payments. Resolve any billing discrepancies and ensure accurate financial transactions.

Facility Maintenance:

Collaborate with relevant departments to ensure the cleanliness and maintenance of the front office area.

Technology Utilization:

Stay updated on industry trends and implement technology solutions to enhance front office operations.

Performance Metrics:

Monitor and analyze key performance indicators (KPIs) related to front-office operations. Implement strategies to improve efficiency and customer satisfaction.
Qualifications:

Minimum of 5 years of experience in front office management, preferably in the hospitality/ hotel industry. Bachelor's degree in Hospitality Management, Business Administration, or a related field. Strong leadership and interpersonal skills. Excellent communication and customer service abilities. Proficient in using office software and relevant technology.
Contact HR - +91 70925 77000

Mail ID hr@yashdental.com

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹50,000.00 per month

Benefits:

Health insurance Provident Fund
Application Question(s):

How many years of experience do you have in Front Office?
Education:

Bachelor's (Preferred)
Experience:

total work: 8 years (Required) Microsoft Office: 5 years (Preferred)
Language:

English (Preferred)
Work Location: In person