As the Front Desk Manager, you will be the first point of contact for parents and visitors, ensuring smooth daily functioning of the preschool branch. This role requires strong organisational skills, warmth in communication, and the ability to manage branch operations efficiently.
Key Responsibilities:
1. Parent Interaction & Communication:
Greet and assist parents and visitors warmly at the front desk
Address and resolve parent queries on priority by coordinating with teachers, centre heads, and internal teams
Maintain clear communication and a positive parent experience
2. Branch Operations & Administration:
Stock Management (Inside the Branch): Monitor inventory, track usage, conduct regular stock checks, and ensure timely replenishment
Order Management: Prepare branch-wise order lists and place orders with the head office as per requirements
Staff Attendance: Maintain attendance records, track leaves, and share reports with the HR/operations team
Accounting: Handle basic accounting tasks, maintain expense sheets, and manage fee/payment records where required
Reporting: Prepare daily/weekly operational reports for management review
3. Maintenance & Upkeep
Building Maintenance: Coordinate with the maintenance team for repairs and upkeep of the centre
Ensure best prices and cost-effective solutions for maintenance needs
Maintain overall cleanliness, safety, and readiness of the centre at all times
4. Team Collaboration:
Work closely with teachers, centre heads, operational staff, and head office
Support day-to-day coordination to ensure smooth functioning of the branch
Help in organising events, meetings, and parent interactions when required
5. Requirements:
Proven experience in front desk operations, administration, stock handling, or related roles
Strong organisational & multitasking abilities with attention to detail
Excellent communication and people-handling skills
Basic knowledge of accounting and record management
Proficiency in Microsoft Office Suite and basic digital tools
Ability to work in a fast-paced environment
Bachelor's degree preferred (any field)
Job Type: Full-time