Control of front desk tidiness and availability of all necessary stationery and material including pens? forms and informative leaflets
Ensuring timely and accurate customer service
Scheduling shifts and supervising front-office personnel including receptionists? security guards and call center agents
Training and supporting office staff
Handling complaints and specific customers requests
Monitoring stock and order office supplies and troubleshooting emergencies
Managing mail distribution
Organizing office budget
Managing records of office expenses and costs
Overseeing the compliance with company's policies and security requirements
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