Job Description

Job Summary:

We are seeking a dynamic and well-organized

Front Office Manager cum Patient Counselor

to manage front desk operations while providing effective patient counseling in a corporate skin care clinic. The role involves ensuring excellent patient experience, smooth clinic operations, and coordination between doctors, patients, and internal teams.

Key Responsibilities:

Manage front office operations, appointments, billing coordination, and patient flow Greet patients professionally and ensure a welcoming clinic environment Counsel patients on dermatology/aesthetic procedures, treatment plans, and packages Handle inquiries, follow-ups, and conversion of consultations into procedures Maintain patient records, reports, and confidentiality Coordinate with doctors, nursing, and support staff Handle feedback, complaints, and service recovery effectively

Requirements:

Graduate with relevant experience in healthcare, dermatology, or aesthetic clinics preferred Excellent communication, counseling, and interpersonal skills Strong organizational and multitasking abilities Proficiency in MS Office / clinic management software Professional appearance and customer-centric attitude
Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Work Location: In person