Job Description

Proven work experience as a Front desk manager in a Hotel Industry. Work experience in the same capacity... minimum 8to 10 years Hands-on experience with office machines and PMS (IDS). Lead and manage the front office team, ensuring seamless operations, guest satisfaction, and adherence to brand standards. Develop and implement front office policies, procedures, and best practices to enhance operational efficiency. Monitor and analyze front office performance metrics, identifying areas for improvement and implementing strategic initiatives. Collaborate with other departments to ensure effective communication and coordination of services. Conduct regular training sessions for staff to ensure a high level of service and product knowledge. Handle guest inquiries and complaints with professionalism and urgency, ensuring resolution and satisfaction.
Job Types: Full-time, Permanent

Pay: Up to ₹40,000.00 per month

Benefits:

Food provided Health insurance Provident Fund
Language:

English (Required)
Work Location: In person