Job Description

A front office executive in a hospital manages the reception area, handles patient inquiries, schedules appointments, and assists with administrative tasks. They are the first point of contact for patients and visitors, ensuring a welcoming and organized environment while also maintaining patient confidentiality and managing patient information

A hospital receptionist is the first point of contact between a hospital or medical facility and patients. These receptionists play an integral role in a medical facility because they perform customer service and administrative-related duties like scheduling appointments, answering patients' questions, answering phone calls and placing calls to confirm patients' appointments. If you want to become a hospital receptionist, it may be beneficial to understand more about this job role. In this article, we explore the hospital reception job description, discuss who these professionals are, how to become a receptionist at a hospital and the average salary they earn.

A hospital reception job description can help you understand the typical job duties and responsibilities. Some of the day-to-day activities of a hospital receptionist are:

Welcoming patients, pharmaceutical representatives and vendors on the telephone and in-person visitors and answering patient inquires Scheduling appointments for patients Maintaining records and accounts of patients Assisting patients in filling medical forms Processing different payments for patients Transcribing physician notes Answering multi-line phone and transferring calls to direct and departments Maintaining the confidentiality of patient and doctor's information Preparing customer bills and specimen labels for the next day's patient Keeping track of office supplies, inventories and placing orders as necessary Ensuring maintenance of the reception area Updating patient insurance information
Job Type: Full-time

Pay: ?18,000.00 - ?25,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Rotational shift
Supplemental Pay:

Yearly bonus
Work Location: In person