Job Description

Role Description

This is a full-time on-site role for a Guest Services Associate at Coral Isle Hotels, located in Kochi. The Guest Services Associate will be responsible for addressing guest inquiries, managing reservations, ensuring high standards of customer service, and resolving guest concerns promptly. Additional tasks include providing a welcoming and efficient experience for all visitors and coordinating with various departments to meet guest requirements.

Qualifications

Proficiency in Guest Services and Guest Service skills Strong Customer Service abilities to deliver positive guest experiences Competence in handling Reservations and reservation systems Excellent verbal and written Communication skills Ability to work well in a team-oriented environment and adapt to a fast-paced hospitality setting Previous experience in the hospitality sector is an asset High school diploma or equivalent; a degree in hospitality or related field is preferred
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?17,000.00 per month

Benefits:

Food provided Provident Fund
Work Location: In person