at Xandari Pearl Beach Resort. The ideal candidate should have a pleasant personality, excellent communication skills, and the ability to handle guest interactions professionally.
The candidate
must be willing to work night shifts
and assist in ensuring smooth front office operations during all shifts. Preferred male candidates.
Key Responsibilities:
Greet and assist guests at check-in and check-out
Handle guest queries, complaints, and requests efficiently
Manage room direct reservations and maintain guest records
Coordinate with housekeeping and other departments
Handle cash, billing, and posting guest charges
Ensure a smooth operation during night shifts (night audit, reports, etc.)
Maintain high standards of guest service and hospitality
Handle guest luggage's
Promote hotel social media pages
Handle additional responsibilities as directed by the manager on an as-needed basis.
Adhere to and implement company policies and procedures diligently.
Serve as a brand ambassador, ensuring consistent brand representation and upholding integrity.