We are seeking a friendly and professional Front Office Associate to join our hotel team in India. The ideal candidate will have 1-5 years of experience in the hospitality industry and possess exceptional customer service skills to ensure a welcoming atmosphere for our guests.
Experienced Candidates preferred from HOTEL Only.
CTC - 3 to 6 LPA
Responsibilities
Greet and welcome guests upon arrival.
Handle check-in and check-out processes efficiently.
Manage room bookings and reservations through hotel management software.
Provide information about hotel services, facilities, and local attractions.
Address guest inquiries and resolve issues in a timely manner.
Process payments and maintain accurate financial records.
Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Assist in managing front office operations, including staff scheduling.
Skills and Qualifications
Bachelor's degree in Hospitality Management or related field.
1-5 years of experience in a front office or customer service role within the hospitality industry.
Proficient in hotel management software (e.g., Opera, Fidelio).
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks.
Excellent problem-solving skills and attention to detail.
Basic computer skills, including Microsoft Office Suite.
Fluency in English; knowledge of additional languages is a plus.
Experience 3 - 9 Years
Salary 3 Lac To 6 Lac P.A.
Industry Front Office / Reception / Computer Operator / Assistant
Qualification Other Bachelor Degree
Key Skills Front Office
Front Desk
Reception
Receptionist
HOTEL Reception
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