Job Description

Key Responsibilities:

Guest Services:

Greeting, registering, assigning rooms, issuing keys, handling wake-up calls, providing hotel/local info. Check-in/Check-out:Performing efficient check-in/out, verifying payment, handling cash/credit.

Reservations:

Managing phone and online bookings, updating availability, confirming group bookings. Communication:Answering/forwarding calls, sorting mail/messages, liaising with housekeeping/maintenance/accounts. Problem Resolution:Responding to complaints, resolving issues professionally, ensuring guest satisfaction. Administrative Duties:Operating front office systems, preparing reports, managing keys, maintaining cleanliness of reception. Sales/Upselling:Promoting hotel facilities, services, upgrades, and special offers.
Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person