Job Description

Qualification

Must have Graduate/Post Graduate in Accounts (B Com/M Com)

Experience

Minimum 5-8 years of experience in hospital front office, billing, or accounts department.

Key Responsibilities:

1. Patient Handling & Front Desk Operations:

Greet and assist patients and visitors in a courteous manner. Manage patient registration, OPD billing, and appointment scheduling. Coordinate admission and discharge procedures with nursing and billing teams. Maintain confidentiality of patient records and information.

2. Billing & Accounts Support:

Prepare and process bills for OPD, IPD, diagnostic, and pharmacy services. Handle cash, card, and online payments; maintain accurate receipts and records. Reconcile daily cash and deposit collections to accounts department. Support accounts team in data entry, record-keeping and basic ledger maintenance.

3. Communication & Coordination:

Coordinate with various departments for patient-related queries and service facilitation. Handle incoming calls, messages, and patient inquiries efficiently. Escalate issues or complaints to the Front Office In-charge promptly.

4. Administrative Support:

Maintain front desk files, registers, and reports. Ensure smooth operation of front office systems and maintain discipline at the reception area. Support management in periodic reports and audits.
Job Type: Full-time

Pay: From ?20,000.00 per month

Work Location: In person