Greet and assist patients, visitors, and staff in a courteous and professional manner.
Manage patient registration, admission, and discharge processes.
Schedule and confirm appointments for consultations, tests, and procedures.
Answer incoming phone calls and route them appropriately.
Provide accurate information about hospital services, doctors' availability, and procedures.
Maintain confidentiality of patient records and personal information as per HIPAA and hospital policies.
Coordinate with departments (billing, nursing, diagnostics) to ensure seamless patient flow.
Collect and verify insurance information and personal identification.
Handle basic billing and payment collections at the front desk.
Maintain cleanliness and organization of the front office area.
Manage complaints or issues promptly and escalate to the concerned department when required.
Job Type: Full-time
Pay: ₹14,000.00 - ₹20,000.00 per month
Work Location: In person
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