Job Description

Key Responsibilities:

Manage the reception desk, greet visitors, and provide a courteous and professional first impression. Handle incoming phone calls, emails, and direct them to the concerned departments/faculty. Maintain visitor records, student and staff inquiries, and ensure proper documentation. Assist with scheduling appointments, meetings, and maintaining the university calendar. Coordinate with administrative departments for smooth communication and office support. Manage courier services, mail distribution, and office supplies related to the front desk. Provide assistance to students and parents with queries regarding admissions, events, and general information. Support in organizing university events, seminars, and official meetings as needed. Ensure the front office area is maintained in a neat, organized, and welcoming manner. Handle confidential information with discretion.

Key Skills & Competencies:

Excellent communication and interpersonal skills (verbal & written). Strong organizational and multitasking abilities. Proficiency in MS Office (Word, Excel, PowerPoint) and basic email management. Ability to remain calm, approachable, and professional under pressure. Customer service orientation with a problem-solving attitude. Fluency in English and Hindi.

Qualifications & Experience:

Bachelor's degree in any discipline (preferably in Administration or Management). 1-3 years of relevant experience as a Front Office Executive/Receptionist, preferably in an educational institution or corporate setup. Freshers with excellent communication skills may also be considered.
Job Type: Full-time

Pay: From ?20,000.00 per month

Work Location: In person