Job Description

Overview

We are seeking a Front Office Specialist to join our team and be the first point of contact for our guests. The ideal candidate will have a passion for providing exceptional guest services and creating a welcoming environment.

Duties

Greet guests and assist with check-in and check-out procedures Answer phone calls and direct inquiries to the appropriate department Handle guest requests and resolve any issues promptly and professionally Maintain a clean and organized front desk area Assist with reservations and booking arrangements Provide information about hotel amenities, local attractions, and dining options

Skills

Experience in guest services or hospitality management Proficiency in front desk operations and phone systems Strong guest relations skills with excellent phone etiquette Knowledge of hotel management practices is a plus Ability to communicate effectively in multiple languages is an advantage Prior experience in a resort setting or customer service role is beneficial
Job Type: Full-time

Pay: ₹16,000.00 - ₹22,000.00 per month

Work Location: In person