Job Description

Job Title:

Front Office Executive

Location:

SKYLA Studios & Suites, Jubilee Hills

Department:

Front Office / Operations

Job Summary:

The Front Office Executive is responsible for delivering excellent guest service, handling front desk operations efficiently, and ensuring a pleasant experience for guests from arrival to departure.

Key Responsibilities:

Greet and welcome guests in a courteous and professional manner Handle guest check-in and check-out procedures Manage reservations, cancellations, and room allocations Respond to guest inquiries, requests, and complaints promptly Coordinate with housekeeping and other departments for smooth operations Maintain accurate guest records and billing information Handle phone calls, emails, and walk-in inquiries Ensure front desk area is clean, organized, and presentable Follow company policies, SOPs, and safety standards

Skills & Qualifications:

Graduate or Diploma in Hospitality or related field (preferred) Proven experience as a Front Office Executive or similar role Excellent communication and interpersonal skills Customer-focused attitude with problem-solving abilities Basic computer knowledge (PMS, MS Office) Ability to work in shifts, including weekends and holidays

Experience:

0-3 years of relevant experience (Freshers may also apply)

Salary & Benefits:

As per company standards
Job Types: Full-time, Permanent

Pay: ₹23,000.00 - ₹28,000.00 per month

Benefits:

Health insurance Paid sick time Provident Fund
Work Location: In person