Job Description

Positions: 2

Location:

Hyderabad

Employment Type:

Full-Time

Experience (mandatory)

: 5 -7 years

Position Overview:

We are seeking an experienced and highly professional Front Office Executive to join our team at Mahindra University. The ideal candidate will have 5 -7 years of experience in a receptionist or front desk role and will be responsible for providing exceptional customer service to students, staff, visitors, and prospective students. The receptionist will be the first point of contact for anyone coming to the university, thus, a positive attitude, excellent communication skills, and a proactive approach to handling administrative duties are essential.

Key Responsibilities:

Greet visitors in a professional and friendly manner. Answer, screen, and forward incoming phone calls politely and efficiently. Manage the reception area, ensuring it is welcoming and organized at all times. Provide general administrative support, including filing and data entry. Direct inquiries to the appropriate departments or individuals and ensure that all queries are responded to on time. Maintain and update visitor logs.

Required Qualifications and Skills:

A graduation degree or equivalent is required; a degree in hospitality is a plus. 5 - 7 years of experience in a receptionist role, preferably in a university or educational environment. Bilingual or multilingual skills are a plus. Strong communication and interpersonal skills. Proficiency in Microsoft Excel Ability to multitask and handle multiple responsibilities simultaneously.

Interested candidates can please share their CVs at anagha.subhash@mahindrauniversity.edu.in with the subject - Application for the Front Office Executive Role".