Greet visitors, clients, or guests in a friendly and professional manner.
Provide information and answer inquiries related to the company or services.
Handle customer concerns, complaints, or requests and escalate when necessary.
Ensure a positive first impression for all guests.
2. Reception & Communication
Answer, screen, and transfer incoming phone calls.
Maintain a tidy and presentable reception area.
Manage incoming and outgoing emails/messages.
Handle walk-in appointments and direct visitors to the appropriate departments.
3. Administrative Support
Assist with scheduling meetings, appointments, and conference rooms.
Maintain office supplies inventory and place orders when needed.
Prepare and organize files, documents, and records.
Assist other departments with administrative tasks (data entry, photocopying, scanning).
4. Security & Visitor Management
Register and issue visitor badges or passes.
Maintain a log of visitors, employees, or deliveries.
Ensure only authorized individuals access the premises.
Coordinate with security personnel when needed.
5. Telephone & Communication Management
Operate telephone switchboard or multi-line systems.
Take accurate messages and ensure timely delivery to concerned parties.
Provide detailed and accurate information over the phone.
6. Mail & Delivery Handling
Receive, sort, and distribute incoming mail and packages.
Prepare outgoing mail, shipments, or courier requests.
Coordinate with delivery services.
7. Booking & Scheduling
Manage meeting room reservations.
Schedule appointments for clients or staff.
Update calendars and notify relevant personnel.
8. Recordkeeping & Data Management
Maintain and update contact lists, visitor logs, and databases.
Keep accurate records of office activities, expenses, or inventories.
9. Support for Office Operations
Help organize company events or meetings.
Assist with onboarding new employees (e.g., issuing access cards, guiding them through the office).
Collaborate with HR, Admin, and Operations teams.
10. Professional Appearance & Conduct
Maintain a professional demeanor at all times.
Follow company policies, confidentiality rules, and code of conduct.
Job Type: Full-time
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
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