Front Desk Executive / CRM Executive (Leads & Conversions)
For Wellness center- Location: Center Chennai
Only Female Candidates
(1 or 2 yrs + Exp in Hospital/Hospitality/wellness Sector is mandatory)
The Front Desk cum CRM Executive will be the first point of contact for clients, responsible for managing inquiries, appointments, and client relationships. A sales-driven, people-friendly professional who can convert leads into consultations and ensure a premium client experience.
Key Responsibilities
? Handle incoming calls, WhatsApp, emails, and walk-in inquiries efficiently.
? Maintain and update CRM system with accurate client data and lead status.
? Follow up on leads from digital and offline sources to convert into appointments.
? Coordinate with the doctor and therapist team to manage daily schedules.
? Welcome and guide clients during their visit, ensuring comfort and proper communication.
? Assist in billing, receipts, and basic admin documentation.
? Support marketing campaigns through outbound calls, feedback collection, and referral drives.
Job Types: Full-time, Permanent
Pay: ?30,000.00 - ?35,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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