Job Description

Primary Responsibilities

1. Reception and Greeting: Welcome visitors, clients, and customers, and provide them with a professional and friendly experience.

2. Telephone and Email Management: Answer and direct phone calls, respond to emails, and manage the front office communication systems.

3. Appointment Scheduling: Schedule appointments, meetings, and conferences for staff members, clients, and customers.

4. Data Entry and Record-Keeping: Maintain accurate and up-to-date records, including client information, appointments, and correspondence.

5. Office Administration: Perform administrative tasks, such as photocopying, scanning, and filing documents.

Secondary Responsibilities

1. Client Relationship Management: Build and maintain relationships with clients, customers, and visitors to ensure a positive experience.

2. Information Dissemination: Provide information to clients, customers, and visitors about the organization, its services, and its policies.

3. Problem-Solving and Troubleshooting: Resolve minor issues and complaints, and escalate more complex problems to senior staff members.

4. Office Supplies and Maintenance: Order office supplies, maintain the front office area, and report any maintenance issues.

5. Security and Confidentiality: Maintain the confidentiality and security of client information, and ensure that the front office area is secure.

Additional Responsibilities

1. Social Media Management: Manage the organization's social media presence, including responding to comments and messages.

2. Event Planning: Assist with planning and coordinating events, conferences, and meetings.

3. Travel Arrangements: Make travel arrangements for staff members, including booking flights, hotels, and rental cars.

4. Expense Reporting: Process expense reports, and ensure that all expenses are properly documented and accounted for.

5. Special Projects: Assist with special projects, such as data entry, research, and marketing initiatives.

Job Types: Full-time, Permanent

Pay: ₹8,887.70 - ₹15,000.00 per month

Benefits:

Paid time off
Experience:

total work: 1 year (Required)
Work Location: In person