Job Description

Job description:

Job description:

We are seeking a highly skilled and compassionate Front Office Executive to join our hospital's team. As a Front Office Executive, you will be the first point of contact for patients, patient's families, and visitors and ensuring the smooth operation of our front office.

Key Responsibilities:

1. Patient Registration: Register patients, collect patient details and ensure accurate data entry.

2. Reception Duties: Greet patients, families, and visitors, answer phone calls, and respond to emails and phone calls in a professional and courteous manner.

3. Scheduling: Schedule appointments, procedures, and tests, and ensure that all necessary materials and equipment are available.

4. Patient Communication: Communicate with patients, families, and healthcare providers to provide information, answer questions, and resolve concerns.

5. Front Office Operations: Manage the front office, ensuring that it is tidy, organized, and well-maintained at all times.

6. Confidentiality: Maintain patient confidentiality.

7. Emergency Response: Respond to emergency situations provide assistance as needed.

Requirements:

1. Education: High school diploma or equivalent required; bachelor's degree preferred.

2. Experience: 1-2 years of experience in a front office or administrative role, preferably in a healthcare setting.

3. Communication Skills: Excellent communication, interpersonal, and problem-solving skills.

4. Technical Skills: Proficiency in hospital software and other relevant systems.

5. Compassion and Empathy: Ability to provide emotional support and empathy to patients and families.

Pay: ?15,000.00 - ?30,000.00 per month

Job Type: Full-time

Schedule: Day shift

Supplemental Pay: Performance bonus

Work Location: In person

Speak with the employer: 63697 35078

Job Type: Full-time

Pay: ?15,000.00 - ?30,000.00 per month