Job Summary: A Front Office Executive serves as the first point of contact for visitors and clients, ensuring a welcoming and professional environment. This role involves managing the front desk, handling incoming calls, coordinating appointments, and supporting administrative tasks. The ideal candidate should possess excellent communication skills, a pleasant demeanor, and the ability to multitask efficiently in a fast-paced setting.
Roles and Responsibilities:Greeting and welcoming clients and assistance and advice as needed.
Handle reception and all related activities effectively.
Ownership of the Day -to day administration including report generation of the inventory tracker of corporate area.
Handle general administration activities of the organization promptly.
Ensuring guest satisfaction by addressing any issue or concerns effectively.
Responding to emergency and contacting the proper authorities when needed.
Handling VIP guests or special events with care and attention.
Maintaining a neat an organized corporate area to creating aesthetic atmosphere
Be analytic, take wise decision and quickly resolve problems.
Pleasing personality with customer service/Guest servicing acumen.
Understand exigencies and act accordingly.
Exceptional correspondence skills in written, verbally.
Guiding on food and beverage requirements.
Looking after the Booking/travel of clients in company/Vendor Cab and driver.
Vendor Management
Any graduate or Diploma in Hotel Management with a minimum experience of 2 years in handling the front office operations.
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