We are looking for a professional and customer-focused
Front Office Executive
to join our team. The ideal candidate should have prior experience in the
healthcare or pharmaceutical industry
, with a strong emphasis on communication, organization, and patient/client service. This role requires managing front desk operations efficiently while ensuring a welcoming environment for visitors and staff.
Key Responsibilities:
Greet and assist visitors, patients, clients, and vendors professionally and courteously.
Manage incoming calls, transfer to relevant departments, and take messages accurately.
Handle appointment scheduling and maintain appointment logs (for clinics/hospitals).
Maintain visitor records, employee attendance registers, and daily checklists.
Ensure the front office and reception area are always clean, organized, and presentable.
Handle courier dispatch and receipt, and maintain records.
Support administrative tasks such as filing, data entry, and documentation.
Coordinate with internal departments (HR, Admin, Finance, etc.) for smooth office functioning.
Handle patient queries and coordinate with the clinical team as needed (for hospital settings).
Maintain confidentiality of sensitive information.
Required Skills and Qualifications:
Graduate in any discipline (preferably in healthcare or administration).
2-4 years of experience in a front office or administrative role, ideally in
healthcare or pharma
.
Excellent verbal and written communication skills in English (and regional language if applicable).
Proficient in MS Office (Word, Excel, Outlook) and basic office equipment.
Strong organizational and multitasking abilities.
Presentable, professional demeanor with a customer-service mindset.
Familiarity with hospital management software or CRM systems is an added advantage.
Preferred Candidate Profile:
Prior experience in hospital, clinic, diagnostic center, or pharmaceutical company front office.
Ability to handle high-pressure situations calmly and efficiently.
Knowledge of basic medical terminology will be a plus.
Job Type: Full-time
Pay: ?8,954.44 - ?23,863.69 per month
Application Question(s):
candidate have Industry Preference: Healthcare / Pharmaceuticals ?
Experience:
Front Office Executive: 4 years (Required)
Location:
T Nagar, Chennai, Tamil Nadu (Required)
Work Location: In person
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