Job Title: Front Office Executive
Location: Yash Dental Clinic, Velachery
Employment Type: Full-time
Gender Preference: Female candidates only
:
Yash Dental Clinic, a leading dental practice located in Velachery, is seeking a skilled and experienced Front Office Executive to join our team. The ideal candidate should have prior experience in the hospitality or hospital industry, possess excellent communication skills and a customer-centric approach. As the first point of contact for our patients, the Front Office Executive plays a crucial role in ensuring a positive experience for every individual who visits our clinic.
Responsibilities:
Greeting patients and visitors in a warm and friendly manner upon their arrival.
Managing patient appointments efficiently and effectively, ensuring proper scheduling and coordination.
Answering phone calls and responding to inquiries promptly and professionally.
Providing information to patients regarding clinic services, procedures, and pricing.
Handling patient registration and maintaining accurate patient records.
Coordinating with the dental team to ensure smooth patient flow and timely service delivery.
Processing payments, issuing receipts, and managing billing inquiries.
Maintaining cleanliness and organization at the front desk area.
Assisting with administrative tasks as needed, including filing, data entry, and inventory management.
Upholding confidentiality and adhering to HIPAA regulations in handling patient information.
Requirements:
Prior experience as a Front Office Executive in the hospitality or hospital industry is preferred.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in basic computer applications such as MS Office and dental management software.
Ability to work efficiently in a fast-paced environment.
Attention to detail and accuracy in administrative tasks.
A pleasant demeanor and customer service-oriented attitude.
Flexibility to work occasional evenings or weekends, as needed.
Educational qualification in hospitality management, administration, or a related field is an advantage.
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