Job Description

JD For FRONT OFFICE

A Front Office position in the construction industry primarily involves managing the reception area, greeting visitors, answering phone calls, handling basic administrative tasks, and providing information about the company and on-going projects, ensuring a professional and welcoming atmosphere for clients and potential clients while maintaining accurate records and coordinating with other departments within the construction firm.

Key Responsibilities:

Reception Duties:

1. Greet and welcome visitors to the office, directing them to the appropriate person or meeting room.

2. Answer and direct incoming phone calls promptly and professionally.

3. Manage visitor log and appointment scheduling.

4. Maintain a clean and organized reception area.

Administrative Tasks:

1. Manage incoming and outgoing mail and deliveries.

2. Coordinate office supplies and maintain inventory.

3. Update and maintain client databases.

4. Prepare and distribute basic documents as needed.

Project Information:

1. Provide general information about current construction projects to clients and potential clients.

2. Assist with project inquiries and direct them to relevant project managers when necessary.

3. Update project status boards or digital displays as needed.

Communication and Coordination:

1. Effectively communicate with internal teams, including project managers, sales representatives, and administrative staff.

2. Coordinate with other departments to ensure smooth operations.

3. Handle basic customer service inquiries and address concerns.

Required Skills:

1. Excellent communication and interpersonal skills

2. Professional demeanor and strong customer service ethic

3. Ability to multitask and prioritize tasks efficiently

4. Strong organizational skills and attention to detail

5. Proficiency in Microsoft Office Suite and basic computer skills

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Work Location: In person