Job Description

We are looking for a pleasant and professional Front Office Executive to be the first point of contact for hotel guests. The role involves guest handling, check-in/check-out, reservations, and coordination with hotel departments to ensure a positive guest experience.
Key Responsibilities
Greet and welcome guests with professionalism and warmth
Handle guest check-in, check-out, and room allocation
Manage reservations and guest records
Handle phone calls, emails, and guest inquiries
Coordinate with housekeeping and F&B teams
Resolve guest complaints and ensure satisfaction
Maintain front office records and billing details
Follow hotel policies and service standards
Requirements
Front Office & Guest Services
Guest relations & customer service
Front desk operations
Reservation handling
Hospitality Systems
PMS software (Opera / IDS / eZee / Hotelogix)
Basic billing & cash handling
Communication Skills
Excellent verbal & written communication
Fluency in English; regional language preferred
Soft Skills
Pleasant personality & professional appearance
Multitasking & problem-solving
Shift flexibility
Benefits
#FrontOfficeExecutive
#HotelJobs
#HospitalityCareers
#GuestRelations
#FrontDesk
#HiringNow

Skills Required