Front Office Executive

Year    Surat, Gujarat, India

Job Description



4 yrs
Experience
N/A
Class
CBSE
Curriculum
N/A
Salary Offered
N/A
Qualification Required

Required Knowledge and Experience -
  • Have 2-4 years rich experience managing Front Office, Customer Service or similar roles.
  • Graduate in any discipline.
  • Must have excellent communication skill along with pleasing personality.
  • Can handle work pressure.
PRIMARY RESPONSIBILITY
  • Front office management - Call Management, documents, visitor management
  • Ensure communication to all existing & prospective parents on to Events, Activities, Admissions, Books, Uniforms & Fee Schedule etc.
  • Respond to public inquiries Provide word-processing and secretarial support to the principal
  • Assist in the planning and preparation of meetings, school activities etc
  • Provide administrative services, general maintenance of the office area.
  • Assist the school team in Fee collection, parent communication etc
  • Support Admission Team in handling enquiries, School Tour & Marketing initiatives to achieve Targeted Admissions for the school.
  • Ensure school resolves 100% of feedback queries within 3 days
  • 10% positive NPS Score in Engagement Survey- Student and Parent

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Job Detail

  • Job Id
    JD2873872
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Surat, Gujarat, India
  • Education
    Not mentioned
  • Experience
    Year