Job Description

Role Overview

We are looking for a Front Office Executive to join our team and be the face of our hotels. The role requires strong communication, attention to detail, and the ability to handle a busy and challenging environment. You will play a key part in creating first impressions, ensuring smooth guest check-ins and check-outs, and providing seamless service to enhance guest satisfaction.

Key Responsibilities

Handle guest check-in and check-out efficiently and courteously Maintain and update daily reports, night audits, and reservations records Serve as the first point of contact for guests, addressing queries and requests promptly Ensure smooth coordination with housekeeping and other departments Convert guest inquiries into bookings and upsell hotel services where possible Maintain high levels of professionalism, grooming, and customer service
Requirements

Graduate / Diploma in Hospitality or relevant field preferred 1-3 years of experience in front office / guest services (hotel industry preferred) Strong communication skills (English, Hindi, and local language preferred) Knowledge of hotel software / PMS systems (basic level acceptable) Ability to work in shifts, including nights and weekends Positive attitude, professional appearance, and guest-oriented mindset
What We Offer

Competitive salary package Accommodation / meals Career growth opportunities within Delight Hospitality Dynamic and supportive work environment near Bangalore Airport
How to Apply:

Interested candidates can apply directly through Indeed or email their CV to salesmanager@sterlinginnhotels.com with the subject line Front Office Executive - Application.

About Us

Delight Hospitality is a growing hospitality group managing 3 hotels under the Sterling Group of Hotels brand, strategically located near Bangalore International Airport. With a combined inventory of 85 rooms, we are dedicated to providing exceptional guest experiences, operational excellence, and sustainable business growth.

Job Type: Full-time

Pay: ₹16,000.00 - ₹18,000.00 per month

Work Location: In person