Job Description

Job Title: Front Office Executive

The Front Office Executive is responsible for managing the reception area, greeting visitors, handling calls, and providing administrative support to ensure smooth day-to-day front office operations. This role represents the organization's first point of contact and requires excellent communication and organizational skills.

Key Responsibilities

Greet and welcome visitors in a professional and friendly manner Handle incoming calls, emails, and inquiries; direct them to the appropriate departments Manage the reception area and maintain a neat, organized front desk Schedule appointments, meetings, and manage calendars as required Maintain visitor records, logs, and issue visitor passes Assist with basic administrative tasks such as filing, data entry, and document handling Coordinate with internal departments to ensure smooth communication Handle courier services, mail distribution, and office supplies Address customer queries and provide accurate information Follow company policies and maintain confidentiality at all times
Required Skills and Qualifications

High school diploma or equivalent (graduate preferred) Proven experience in a front office, reception, or customer service role Excellent verbal and written communication skills Strong interpersonal and customer service skills Basic computer knowledge (MS Office, email, phone systems) Professional appearance and positive attitude Ability to multitask and manage time effectively
Preferred Skills

Experience in a corporate or hospitality environment Knowledge of office administration procedures
Work Environment

Office-based role Full-time / Part-time (as applicable)
Job Types: Full-time, Permanent

Benefits:

Food provided Health insurance Provident Fund
Work Location: In person