Job Description

Job Title:

Front Office Executive - OP Billing

Department:

Front Office / Outpatient Billing

Location:

Fernandez Hospitals - Hyderguda

Experience Required:

0 to 2 Years

Educational Qualification:

Any Graduate (preferably B.Com, BBA, or related field)

Job Summary:

We are looking for a

Front Office Executive - OP Billing

to manage outpatient billing and front-desk operations in a fast-paced hospital environment. The ideal candidate should have excellent communication and customer service skills, with

0-2 years of experience

in billing or front office roles. Fresh graduates with a positive attitude and willingness to learn are also encouraged to apply.

Key Responsibilities:

Handle

OP (Outpatient) billing

, including patient registration, billing, and payment collection. Provide a warm and professional welcome to all patients and visitors. Ensure accurate entry of patient details and services availed in the hospital management system (HIS). Generate bills based on doctor consultations, lab tests, and procedures. Process

cash, card, UPI, or digital payments

and issue receipts. Maintain and reconcile billing records at the end of each shift/day. Address patient queries related to billing and guide them courteously. Coordinate with doctors, nurses, lab staff, and other departments to ensure smooth outpatient workflow. Maintain confidentiality of patient records and sensitive information. Follow standard operating procedures (SOPs) and hospital guidelines related to front office and billing operations.

Required Qualifications & Skills:

Graduate in any discipline (B.Com, BBA, BA, B.Sc. preferred).

0 to 2 years of experience

in hospital/clinic front office or billing roles. Good knowledge of MS Office and basic computer applications. Familiarity with Hospital Information System (HIS) software is an advantage. Strong interpersonal and communication skills. Customer-focused with a pleasant attitude. Ability to multitask and handle pressure during busy outpatient hours.

Work Conditions:

Shift-based duty including weekends and holidays, as per hospital schedule. Front office desk role requiring professional attire and behavior. May involve long hours during peak OPD days.

Preferred Qualities:

Experience with OP billing, patient registration, or customer care in a healthcare setting. Fluency in English and local languages. Ability to remain calm and courteous in a fast-paced environment.
Job Type: Full-time

Pay: From ?18,000.00 per month

Benefits:

Provident Fund
Work Location: In person