Job Description

Job Title: Front Desk Executive / Receptionist (Male)_Immediate Joiners Required

Role Purpose:

To ensure smooth and efficient front-desk operations, deliver excellent patient service, manage reception activities, and maintain a professional and welcoming environment that reflects the values and standards of the Diagnostic Centre.

Key Responsibilities:

Patient Handling & Customer Service

Greet patients and visitors courteously and professionally upon arrival. Manage patient registration, appointment scheduling, and billing coordination. Provide accurate information about tests, services, and report collection timings. Coordinate with technical and medical teams to ensure smooth patient flow. Handle patient feedback and escalate issues to the Centre Manager when necessary.

Front Office Administration

Maintain patient records, receipts, and daily collection reports. Ensure front-desk registers, forms, and documentation are properly updated. Coordinate with billing, marketing, and technical teams for daily operations. Monitor the waiting area to ensure cleanliness, comfort, and patient satisfaction.

Communication & Coordination

Attend incoming calls and route them appropriately. Maintain effective communication between departments to support operational efficiency. Assist during audits, inspections, and marketing activities as required.

Professionalism & Grooming

Maintain a neat, professional, and hygienic appearance at all times. Follow the organization's dress code and grooming policy. Demonstrate empathy, patience, and courtesy in all patient interactions.

Qualifications & Experience:

Education:

Graduate / Diploma in Hospital Administration, Healthcare, or related field.

Experience:

Minimum 1-2 years as a Front Office Executive / Receptionist in a Diagnostic Centre, Hospital, or Healthcare setup.

Language Skills:

Fluency in English and Tamil (additional languages preferred).

Technical Skills:

Proficiency in MS Office, billing software, and patient registration systems.

Key Competencies:

Strong communication and interpersonal skills. Excellent organizational and multitasking ability. Customer service orientation with high attention to detail. Punctual, disciplined, and able to work under pressure.

Working Conditions:

6-day working schedule (rotational shifts if required). Must maintain a professional and presentable appearance at all times.
Role/Designation: Front Office / Operations

Work location: Tondiarpet, Chennai

Experience: 5 - 10 yrs

No of openings: 2 nos.

Salary: Best in industry

Industry: preferably in Diagnostics/ Hospital Industry

Qualification: Any degree

Immediate Joiners Required

Please share the openings to your friends too.

Job Types: Full-time, Permanent

Pay: Up to ?25,000.00 per month

Benefits:

Health insurance Provident Fund
Expected Start Date: 22/10/2025