The receptionist serves as the first point of contact for visitors, clients, and callers. This role is responsible for creating a positive impression of the organization and assisting with various administrative tasks to ensure smooth front office operations.
Key Responsibilities:
Greet and welcome visitors and clients, and direct them to the appropriate department or personnel
Handle incoming phone calls, transfer them to relevant departments, or provide necessary information
Coordinate meetings and appointments
Maintain visitor logs and registration records
Receive and distribute mail, courier packages, and other documents
Support in maintaining cleanliness and orderliness of the reception area
Assist with emails, notices, and other administrative communications
Uphold confidentiality and professionalism in accordance with company policies