Job Description

Welcome the customer with Namaste culture.

Answering the phone calls with the sense of obligation and with Namaste culture.

Maintenance of appointments registers of patients and corporate clients

Generating and Dispatching medical reports to the clients

Maintaining bills related to basic amenities

Handles and manages all customer relation activities

Registration and Billing of Customers

Maintaining the record of the patients

To educate customer on Edoc. , PHR, appointments, report viewing through internet.

Taking feedback of the customer through CMS portal, coordination for the pickup of reports.

Handling over flow of customer from Billing Desk.

In case customer has any queries/ complaint same needs to be resolved at their level, if not then escalate it to appropriate department.

Convert walk-in customers for Health Checks.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Health insurance Leave encashment Life insurance Paid sick time Provident Fund
Work Location: In person